From the Editor
Office Basics:
Maintaining Stability in your practice
At Solutions, we are constantly doing surveys of health care professionals to help determine what type of information to provide in our upcoming issues. The interviews we do often paint a vivid picture of problems indigenous to doctors in any profession. This quarter's edition of Solution contains articles that address ensuring your practice becomes more stable through written communication that provides common policies for all members of your staff.
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Providing A Firm Foundation Through Written Office Policy
A Way to Avoid Common Confusions in the Work Place
In order to function most effectively as a team, agreements must be known and adhered to for smooth, efficient coordination and cooperation. This is also known as "policy". As long as people know what the rules of the activity are, and those guidelines are clearly presented as being in the best interest of the activity, the policies will be followed and a smoother operating environment will result.
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Developing Job Descriptions for the Staff
Ensuring Staff Know What They Are Responsible For
Having complete job descriptions act as policy for a practice. When a staff member is given a job to do that is not within the purview of their job description, it can create confusion within a practice. Approved job description manuals act as written arbiters of what a staff member should or should not be doing as related to his or her position. Disagreements can be easily addressed simply by referring to the respective job description manual. Bearing that in mind, it becomes very important to invest sufficient time to creating and editing the manuals to ensure the descriptions do match the job.
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When the Doctor is Away
How you keep the office running
If you as the doctor/owner are planning to be away from the office - even for a day or two - the staff has some free time, too. The doctor/owner or office manager can make lists of things that need to be done.
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Collecting money at the time of treatment
By: Ken DeRouchie
I interview doctors every day as part of my research for writing articles for Solutions. We also have a number of staff surveyors constantly interviewing doctors to find out what is important to them concerning the management of their practice. Accounts receivables and collection percentages are a subject that we hear about frequently. Every doctor has a different idea about what a good collection percentage is as well as how to collect money for services rendered.
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Guest column: Coping With Conflict
A Layperson's guide to resolving conflict in the office
By Daniel A. Bobrow, MBA
President, American Dental Company
Part two in a series of two articles
In last issue's article, we discussed models and tenets used to resolve conflict. In this part, I'll go over the skills necessary that, once mastered, can greatly assist you in managing and resolving conflict in your office.
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Half of General Dentists Placing Dental Implants
The Wealthy Dentist Survey Results
Half of general dentists offer their patients surgical dental implants, according to a survey conducted by The Wealthy Dentist. On the other hand, fully four out of five specialists place implants. Dental implants are an essential part of modern dental care. When it comes to implant dentistry and tooth implants, both passions and controversy run high.
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AMA Joins AVMA Initiative to Strengthen Medicine
AMA Joins AVMA 'One Health' Initiative to Strengthen Medicine by Working Together
The American Veterinary Medical Association (AVMA) announced today that the American Medical Association (AMA) has adopted a resolution calling for collaboration on a One Health Initiative.
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Optometry Awards Contact Lenses With Seal of Acceptance
World Council of Optometry Awards UV Absorbing Contact Lenses With Global Seal of Acceptance
The World Council of Optometry's (WCO) Global Seal of Acceptance for Ultraviolet Absorbing Contact Lenses was awarded to Johnson & Johnson Vision Care, Inc. The announcement was made at the annual meeting of the American Optometric Association in Boston.
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Device screens patients in minutes for periodontal disease
A portable saliva test device developed by a University of Michigan School of Dentistry professor could tell patients in just minutes if they have periodontal disease, a hefty improvement over current methods which require hours of analysis at an off-site lab.
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New Hope for Pets with Chronic Kidney Disease
A new product available only through veterinarians has been shown to reduce the toxins that build-up in dogs and cats with chronic kidney disease (CKD) and may help improve the quality of life for affected pets - and possibly extend their longevity.
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Expanding Eye and Vision Care in Medically Underserved Areas
Legislation to Expand Access to Eye and Vision Care in Medically Underserved Areas
The American Optometric Association, the voice of 34,000 frontline providers of eye and vision care in communities across America, declared its support for legislation introduced in Congress by Reps. Bart Gordon (D-Tenn.) and Joe Pitts (R-Pa.) aimed at expanding access to eye and vision care in medically underserved communities across america.
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Center For Oral Biology Wins Major Training Grant Renewal
The Center for Oral Biology within the University of Rochester School of Medicine and Dentistry has been awarded $4 million to expand its renowned training program for oral biologists and dentist-scientists. New cross-disciplinary training programs will focus on the basic mechanisms that underlie oral diseases to help students prepare for careers within academia, government and industry.
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New Law Requiring Eye Exams for Missouri Children
Optometry Backs New Law Requiring Eye Exams for Missouri Children
With the support of the Missouri Optometric Association, Gov. Matt Blunt today signed Senate Bill 16 into law, requiring comprehensive eye examinations for children entering kindergarten or first grade in Missouri public schools. Local doctors of optometry and the bill's sponsors, Sen. Delbert Scott (R-Lowry City) and Rep. David Pearce (R-Warrensburg), met with Jefferson City teachers and students in the governor's office to support this important new law.
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